Support

Support Center

We're here to help you succeed. Connect with our team or browse our resources to find the answers you need.

1. Contact Methods

Email Support

team@pitchsap.com

24-48 hour response time

Send Email

Live Chat

Available Weekdays

9 AM - 6 PM EST

Start Chat

Phone Support

1-800-PITCHSAP

For urgent inquiries

Call Now

2. Support Categories

Common Issues

  • Login problems
  • Payment issues
  • Account verification
  • Technical errors

Account Settings

  • Profile updates
  • Password reset
  • Notifications
  • Privacy settings

Billing & Subscriptions

  • Plan upgrades
  • Cancellations
  • Refunds
  • Invoice requests

Feedback

  • Feature requests
  • UI suggestions
  • Bug reporting
  • Partnerships

3. Escalation Process

If your issue hasn't been resolved within 48 hours, you can escalate your request directly to our management team.